RETURNS POLICY

DELIVERY DETAILS

Welcome to Howe Fencing On-line shop

Delivery

Any times or dates stated on our website or confirmation emails regarding Delivery are estimates only. Howe Fencing & Sectional Buildings will make all reasonable effort to deliver Products within the time specified, but does not accept liability for any failure to deliver within that time.

Orders received on Saturdays, Sundays or public holidays and Orders received after 2pm on weekdays, will be processed the next working day.

We do not deliver on Saturdays, Sundays or public holidays.
Whilst we agree to use all reasonable endeavours to ensure that Delivery is made around the Delivery time advertised, you will acknowledge that actual Delivery is via third party suppliers and carriers and can therefore be beyond our control.
Incorrect personal details may lead to problems or delays in Delivery, so before placing your Order, please ensure that you have included the full address details, including accurate postcode of the Delivery address and your daytime contact telephone number and e-mail address so we can notify you in the event of a Delivery problem.

We endeavour to deliver all buildings within 21 working days of receipt of order (Some products e.g. log cabins, may take longer). We will confirm by e-mail our receipt of your order. If payment is made by cheque delivery will be within 28 days from receipt of payment.
If we are unable to deliver within this time we will only proceed with your order if you agree to a longer delivery period.

Delivery will be by carrier.
The carrier will telephone you to arrange delivery. Please provide us with the telephone number we are most likely to be able to contact you on during working hours.

Delivery is generally included in the purchase price. However some items require a delivery charge and this will be indicated in the item description along with delivery charges.

If you require delivery to the Highlands and Grampian regions of Scotland or inner London (posts codes AB, DD, IV, KW, PH, EC, SE1, SE11, SW1, W1, WC) an additional charge will apply.

Following Delivery

Check the Product: Please ensure that your delivery is fully checked. Any shortages or damages must be reported within 72 hours

Assembly: Please do not arrange fitters or tradesmen for the installation / assembly of your goods until you have had time to check that you are happy with the condition of them.

Removing Old Item: Please do not remove any existing product in anticipation of your delivery arriving if this should cause inconvenience in the event of a delay/oversight.